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Establishing a Collaborative Governance Based Evaluation System in Seoul, South Korea

Abstract

Because the a traditional government-led public administration paradigm has met its limitations, the Seoul Metropolitan Government has attempted to set collaborative governance and innovation as keynote policies of the city and has now proceeded to Collaborative Governance Seoul 2.0, which updates the previous Collaborative Governance Seoul 1.0. As part of this transformation, government evaluation systems are required to comply with the tenets of collaborative governance. In consideration of the current government policy environment, this research aims to build a new collaborative governance evaluation system based on procedures and relationships.

 

In this study, the current evaluation systems were comprehensively defined as the performance-oriented government evaluation system 2.0, with a focus on the five most relevant issues in the current systems:

- irrational performance goals and performance indexes

- irrational collaborative governance evaluation indexes focused on performance-oriented evaluation

- need to strengthen weak collaborative governance processes

- failure to actively use evaluation results as feedback and connect them with related systems

- need to establish a new evaluation system for new community-based collaborative projects

 

By addressing the issues discussed in this research, the Seoul Metropolitan Government should be able to advance to a collaborative governance evaluation system they could call ‘Government Evaluation System 3.0’. For this purpose, the study followed five detailed procedures:

- develop a Seoul-type collaborative-governance-based evaluation model

- establish a collaborative governance policy evaluation system to replace the current BSC-based evaluation system

- establish a contracting procedure that aligns with the collaborative governance evaluation system

- build a new evaluation system to use with community-based coll-aborative projects

- construct environments that support the collaborative governance evaluation system

 

 

Contents

01 Overview of research

1_Research objectives and background

2_Research contents and methods

 

02 Status of the Seoul Metropolitan Government’s city management evaluation

1_Preliminary discussion of the collaborative governance evaluation system

2_Operational status of Seoul City’s main evaluation systems

 

03 Analysis of the operational status of the Seoul Metropolitan Government’s evaluation systems

1_Overview of the investigation

2_Survey results for the operational reality of the city’s evaluation system

3_Interview results regarding the current trusted contractor agencies

4_Summary and implications

 

04 Key issues for constructing a collaborative governance evaluation system

1_Diagnosis of the city management evaluation system: The general perspective

2_Diagnosis of the concrete issues

3_Policy directions for institutional improvements

 

05 Constructing a collaborative evaluation system

1_Developing a collaborative-governance-based evaluation model

2_Establishing the collaborative governance policy evaluation system

3_Establishing contracting in the collaborative governance evaluation system

4_Building the new evaluation system to align with community based collaborative projects

5_Constructing environments that support the collaborative governance evaluation system

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